The Proteomis laboratory has a strict policy on quality assurance and is open about its commitments and values:
- Patient and prescriber satisfaction is guaranteed thanks to the quality of the analyses, precision in the execution of biological medical examinations, reliability and interpretation of results, the relevance of the advice provided, compliance with the processing times for analyses and, finally, patient confidentiality - these are requirements that our team must meet;
- A quality policy that meets the ISO 9001 standard is in place and the certification process to obtain ISO 15189 certification, with regards to performing on-site biological analyses, has been submitted;
- Commitment to continuous improvement: technical developments and third party satisfaction (patients, prescribers, employees) undergo strict quality control procedures, as part of our policy to continuously improve strategies that are laid out annually and which set clear objectives regarding performance indicators and operational targets.
This quality policy is based on effective internal and external communication, thus ensuring that all parties remain compliant with current procedures and quality objectives.
The implementation of a quality policy, alongside compliance and enforcement of the provisions set out in the Quality Management System and our subsequent commitment to comply with ISO 15189 standards, is applicable to all personnel at all times.